At Desert Safari Tours, we strive to provide exceptional experiences. However, we understand that unforeseen circumstances may arise. This Refund Policy outlines our guidelines for refunds and cancellations.
General Refund Policy
- Refunds are generally subject to our cancellation policy, which varies depending on the tour you book.
- Please refer to the specific terms of your tour for detailed information on cancellation fees and refund eligibility.
Cancellation Fees
- Cancellation fees may apply if you cancel your booking within a certain timeframe before the tour departure date.
- The amount of the cancellation fee will depend on the tour you booked and the timing of your cancellation.
- We will clearly communicate the cancellation fees associated with your specific tour at the time of booking.
Refund Process
- If you are eligible for a refund, we will process it within 7 business days of receiving your cancellation request.
- Refunds will typically be issued to the original payment method used for the booking.
- Please allow additional processing time for the refund to reflect in your account.
Force Majeure
- In the event of a force majeure event, such as a natural disaster, pandemic, or government restrictions, we may be unable to provide the tour as planned.
- In such cases, we may offer alternative arrangements or a refund.
Contact Us
If you have any questions about our Refund Policy or need to cancel your booking, please contact us۔
